NBI Renewal: Complete Guide 2026

What is NBI Renewal?

NBI renewal is the process of updating your expired or soon-to-expire NBI clearance certificate. This certificate proves you have no criminal record in the Philippines. Every Filipino needs to renew it once a year to keep it valid.

The National Bureau of Investigation (NBI) issues this important document. You need it for jobs, travel, visa applications, and many government transactions.

Why You Need to Renew Your NBI Clearance

Your NBI clearance expires after one year. Here's why renewal matters:

• Job Applications: Most employers require a current NBI clearance
• Visa Processing: Travel abroad needs an updated certificate
• Government Transactions: Many services require valid clearance
• Business Permits: Starting a business needs updated documents
• Education: Some programs require recent clearance

Who Can Renew NBI Clearance Online?

You can renew online if you meet these conditions:

• Your old NBI clearance was issued in 2014 or later
• Your personal details have not changed (name, birthdate, birthplace)
• You have your old NBI ID number
• No changes in civil status that affect your name

If your information changed, you must apply as a new applicant instead.

Two Ways to Renew Your NBI Clearance

Quick Renewal (Online Delivery)

This is the fastest method. Your clearance comes to your home.

In-Person Renewal

Visit an NBI branch for biometrics and photo capture.

Step-by-Step Guide: How to Renew NBI Online

NBI Renewal for First-Time Job Seekers

First-time job seekers can get FREE NBI clearance under Republic Act 11261.

Required Documents for NBI Renewal

For Online Renewal:

• Old NBI clearance (for reference)
• Valid email address
• Active mobile number
• Payment method

For In-Person Renewal:

• Two original valid government-issued IDs
• Reference number from online registration
• Payment receipt
• Proper attire (no slippers, sandals, or shorts)

Understanding "HIT" Status in NBI Renewal

A "hit" means your name matches someone in the NBI database. This does NOT mean you are a criminal.

Common Reasons for Hit Status:

Common Names

If many people share your name (like Juan Dela Cruz or Maria Santos), the system flags it for verification.

Similar Names

Your name resembles someone with a criminal record in the database.

Past Cases

Even dismissed or settled cases may still appear in the system.

Spelling Errors

Wrong spelling in previous applications can trigger a hit.

Missing Middle Name

Not writing your complete middle name causes name mix-ups.

What Happens When You Get a Hit?

1. Your clearance will not be released immediately
2. You must return in 5-10 working days
3. NBI will verify if the record belongs to you
4. Bring the same IDs you used during application
5. If cleared, you receive your certificate

How to Resolve Hit Status:

NBI Renewal for Filipinos Abroad

Overseas Filipinos can renew through these methods:

Method 1: Online Renewal with Delivery

Follow the regular online renewal steps. Choose door-to-door delivery to your overseas address.

Requirements:

• NBI clearance issued after October 2016
• No changes in personal information

Method 2: Through Philippine Embassy

Visit the nearest Philippine Embassy or Consulate.

Steps:

1. Get NBI Fingerprint Card (Form No. 5) from embassy
2. Have fingerprints taken by embassy staff
3. Complete the form with personal details
4. Send to NBI Mailed Clearance Section in Manila

Include:

• Completed fingerprint form
• Two 2x2 photos (white background)
• Payment (PHP 200 or equivalent)
• Authorization letter

Method 3: Authorized Representative

Send documents to a trusted person in the Philippines.

Requirements:

• Signed authorization letter
• Copy of your passport biodata page
• Your representative's valid ID
• Payment for processing

NBI Renewal Fees and Payment Methods

Fee Breakdown:

• Standard Renewal: PHP 130
• Service Fee: PHP 25 (varies by payment channel)
• Door-to-Door Delivery: Additional fee based on location
• Total Cost: PHP 155 to PHP 500 depending on options

Payment Channels:

E-Wallets:

• GCash (most popular)
• PayMaya

Over-the-Counter:

• 7-Eleven
• Bayad Center
• ECPay
• MLhuillier

Banks:

• Online banking
• Bank transfer
• PNB, BPI, Metrobank

Cards:

• Visa
• Mastercard

How Long Does NBI Renewal Take?

Common Problems and Solutions

Problem: Payment Failed

Solution:

• Check payment details are correct
• Try different payment method
• Contact your bank if problem continues
• Visit NBI office to pay manually

Problem: Lost Reference Number

Solution:

• Check your email inbox
• Look at SMS messages
• Log in to your NBI account to retrieve it
• If unavailable, you may need to reapply

Problem: Wrong Information Submitted

Solution:

• Visit NBI branch with valid IDs
• Request correction before biometrics
• Bring supporting documents (birth certificate, marriage certificate)

Problem: Cannot Find Appointment Slots

Solution:

• Check system regularly for cancellations
• Try different NBI branches
• Book early morning slots
• Apply during weekdays (less crowded)

Tips for Smooth NBI Renewal

Before Your Appointment:

1. Book Early: Slots fill up quickly, especially near deadlines
2. Double-Check Details: Verify all information before submitting
3. Save Everything: Keep reference number, receipts, and confirmation emails
4. Prepare Documents: Have IDs ready and in good condition
5. Set Reminders: Note down appointment date and time

On Appointment Day:

1. Arrive Early: Come 15-30 minutes before scheduled time
2. Dress Properly: No slippers, sandals, shorts, or revealing clothes
3. Bring Requirements: Original IDs, reference number, and payment receipt
4. Be Patient: Process may take time during peak hours
5. Stay Calm: Be polite with NBI staff

After Renewal:

1. Check Your Clearance: Verify name spelling and details are correct
2. Look for NBI Dry Seal: Lower left portion must have embossed seal
3. Keep Safe: Store in folder or protective cover
4. Make Copies: Save digital and physical copies
5. Note Expiry: Mark calendar for next renewal

Frequently Asked Questions

How long is NBI clearance valid?

NBI clearance is valid for one year from the date of issuance.

Can I renew if my clearance already expired?

Yes, you can renew even if your clearance already expired. Use the same renewal process.

Do I need an appointment for renewal?

For online quick renewal with delivery, no appointment needed. For in-person renewal, you must book an appointment online.

What if I changed my name after marriage?

You cannot use quick renewal. Apply as a new applicant. Bring your marriage certificate or PSA-issued documents.

Can someone claim my clearance for me?

No. Only the applicant can claim the clearance in person. You must complete biometrics and photo yourself.

Is police clearance the same as NBI clearance?

No. Police clearance covers local records (city or province). NBI clearance covers nationwide criminal database. Both serve different purposes.

What if I made a mistake in my application?

Visit the NBI branch before your appointment. Bring supporting documents to request correction.

Can I renew at any NBI branch?

Yes. You can choose any NBI branch nationwide for your appointment or pick-up.

Contact Information

Conclusion

Renewing your NBI clearance is now easier than ever. The online system saves you time and effort. Whether you choose quick renewal with delivery or in-person processing, follow the steps carefully.

Prepare your documents ahead of time. Double-check all information before submitting. Keep your reference number safe. These simple steps ensure smooth processing.

Remember to renew before your clearance expires. This prevents delays in job applications, visa processing, and other important transactions.

If you face problems, contact NBI directly for help. Their staff can guide you through any issues.

Start your NBI renewal today and keep your documents up to date.